RESERVATIONS
WE ARE WORKING ON A NEW RESERVATION SYSTEM. YOU WILL BE ABLE TO GET INSTANT CONFIRMATIONS AND BE ABLE TO MAKE CHANGES TO YOUR BOOKINGS ONLINE. FOR NOW ONLY YOUR CONFIMATIONS WILL LOOK DIFFERENT. SOON THIS OLD STYLE FORM WILL BE GONE…BUT NOT YET.
We only charge a cancellation fee if we were unable to re-book the time slot.
If you didn’t cost us anything, we don’t charge you anything.
Seems fair to us.
Hourly Sessions
Cancellations with less than 24 hours notice but made before we open on the day of the reservation may be charged 50% of the reservation cost.
Same day cancellations made after opening may be charged 80% of the reservation cost.
Cancellations with no notice (no shows) will be charged 100% of the reservation cost.
Events and full day bookings
Events and full day bookings canceled with 7 days or more will be charged 25% of the reservation cost..
Events and full day bookings canceled with less than 7 days but more than 72 hours notice will be charged 50% of the reservation cost.
Events and full day bookings canceled with less than 72 hours notice will be charged 100% of the reservation cost.